1.
 Applications can be grouped into general use software or industry 
specific software. What is example of industry specific software?
| 
an educational tool | |
| 
presentation | |
| 
spreadsheet | |
| 
word processing | |
| 
database management | 
2. What characteristic of word processing software would make it a local application?
| 
The application is shared between users. | |
| 
The software is stored on the local hard drive. | |
| 
The software is accessible through a web page. | |
| 
The software has the ability to manipulate text and graphics. | 
3. Which three terms describe different types of computers?
| 
operating system, network, desktop | |
| 
laptop, desktop, Windows | |
| 
laptop, desktop, mainframe | |
| 
network, desktop, mainframe | |
| 
laptop, desktop, mainframe | |
| 
operating system, Windows, Linux | 
4. What are two benefits of connecting a laptop computer to a docking station?
| 
Mobility is increased and less power is required. | |
| 
Mobility is increased and an external monitor can be used. | |
| 
An external monitor can be used and more wireless security options are available. | |
| 
More wireless security options are available and alternate connectivity options may be available. | |
| 
Alternate connectivity options may be available and an external monitor can be used. | 
5. Why do servers often contain duplicate or redundant parts?
| 
Servers require more power and thus require more components. | |
| 
Servers should be accessible at all times. | |
| 
Servers can be designed as standalone towers or rack mounted. | |
| 
Servers are required by networking standards to have duplicate parts. | 
6. What measurement is commonly associated with computer processing speed?
| 
bits | |
| 
pixels | |
| 
hertz | |
| 
bytes | 
7. What are two advantages of purchasing a preassembled computer?
| 
usually a lower cost and exact components may be specified | |
| 
usually a lower cost and extended waiting period for assembly | |
| 
extended waiting period for assembly and adequate for performing most general applications | |
| 
adequate for performing most general applications and usually a lower cost | |
| 
suited for customers with special needs and exact components may be specified | 
8.
 A user plans to run multiple applications simultaneously on a computer.
 Which computer component is essential to accomplish this?
| 
RAM | |
| 
NIC | |
| 
Video Card | |
| 
Sound Card | |
| 
Storage Device | 
9. Which adapter enables a computer system to exchange information with other systems on a local network?
| 
Video Card | |
| 
Sound Card | |
| 
Modem Card | |
| 
Network Interface Card | 
10. What is the main storage drive used by servers, desktops, and laptops?
| 
tape drive | |
| 
hard drive | |
| 
optical drive (DVD) | |
| 
floppy disk drive | 
11.
 Which component is designed to remove high-voltage spikes and surges 
from a power line so that they do not damage a computer system?
| 
CPU | |
| 
surge suppressor | |
| 
motherboard | |
| 
hard drive | 
12. What two functions does a UPS provide that a surge protector does not?
| 
It protects the computer from voltage surges and it provides backup power from an internal battery. | |
| 
It protects the computer from voltage surges and it protects the computer from sudden voltage spikes. | |
| 
It
 provides backup power from an internal battery and it gives the user 
time to safely shut down the computer if the power fails. | |
| 
It protects the computer from sudden voltage spikes and it gives the user time to phone the electrical company. | |
| 
It
 provides backup power through a generator provided by the wall outlet 
and it gives the user time to phone the electrical company. | 
13.
 Which computer component is considered the nerve center of the computer
 system and is responsible for processing all of the data within the 
machine?
| 
RAM | |
| 
CPU | |
| 
Video Card | |
| 
Sound Card | |
| 
Operating System | 
14. What can be used to prevent electrostatic discharge (ESD)?
| 
dry and non humid conditions | |
| 
carpeted floor | |
| 
grounding strap | |
| 
uncluttered work space | 
15.
 Because of the potentially dangerous voltage levels, which two devices 
should you not open unless you have been specifically trained to work on
 them?
| 
mouse and power supply | |
| 
hard drive and monitor | |
| 
microprocessor and keyboard | |
| 
monitor and power supply | |
| 
hard drive and power supply | 
16. In newer operating systems, how are system resources assigned by default when components are installed?
| 
manually assigned by the operating system | |
| 
manually assigned by the administrator | |
| 
statically assigned by the component to a preset resource | |
| 
dynamically assigned between the component and the operating system | 
17.
 A user reports that a peripheral device that was installed correctly 
last week has not been functioning since the PC was booted today. All 
other PC functions are working properly. What are three things a service
 technician should do to solve the problem?
| 
 | |
| 
 | |
| 
 | |
| 
 | |
| 
 | 
18. Which two steps should be performed when installing a peripheral device?
| 
 | |
| 
 | |
| 
 | |
| 
 | |
| 
 | 
19. How is a server different from a workstation computer?
| 
The server works as a standalone computer. | |
| 
The server provides services to clients. | |
| 
The workstation has fewer applications installed. | |
| 
The workstation has more users who attach to it. | 
20.
 Administrators at a multicampus college need access to their schedules 
wherever the administrators go. Which computing device would be the most
 appropriate?
| 
PDA | |
| 
Laptop | |
| 
Desktop | |
| 
Mainframe | |
| 
Gaming Device | 
21. How many unique values are possible using a single binary digit?
| 
1 | |
| 
2 | |
| 
255 | |
| 
256 | 
